Petland - Newly Adopted Pets

Welcome to All Creatures Animal Hospital! We look forward to starting your pet off on the right paw to a happy and healthy life! 

• Did You Just Purchase a Pet from Petland in Dunwoody?
• What to Expect for your First Visit
• Puppy & Kitten Packs - Helpful Info & Tips for New Pet Parents

Did You Just Purchase a Pet from Petland in Dunwoody?

Congratulations on the new addition to your family! Please follow these steps to activate your 14 day warranty:

1) Call us at 770-393-3400 to schedule your Warranty Activation Exam appointment as soon as possible - our appointments fill up fast!

Per the first sentence on the Petland contract, your pet must be seen by our medical staff within 4 days of purchase for the Petland Warranty to be activated. If your pet is not seen within 4 days of purchase, the Petland Warranty is voided and will not cover any expenses due to sickness.

If you believe your pet may have a serious medical issue needing immediate care during our normal business hours, contact us immediately. If it is after our business hours, please seek assistance at your nearest emergency vet hospital (your warranty does not cover care provided at any other facility than All Creatures Animal Hospital). 

We are open every day of the week - including weekends! Appointment availability fills up fast, so calling us as soon as possible to schedule an appointment. For your convenience, we also have drop off appointments (call to schedule!) - check in time is between 7:30am - 8:30am; pets are generally ready to go home between 4:30pm - 5:45pm. 

2) Complete the New Client Information Form and email it to us prior to your appointment: staff@allcreaturesanimalhospital.com 

Completed forms can be printed and brought to your visit. While you are not required to complete forms before your visit, we do encourage it to make your visit as smooth as possible. Paper forms are available for completion when you arrive if you prefer - please arrive 10 minutes early if you are unable to complete this form in advance.

If you are an existing client that has brought another pet to see us within the past 12 months, you do not need to complete this form.

3) Collect a stool sample

Bring a small stool sample to the visit so we can determine if your puppy has intestinal parasites; most puppies do! Please pick up the sample as soon as your pet provides it so anything in the soil doesn’t contaminate the sample. If the sample is going to be older than 6 hours when you arrive, store it in the refrigerator until you’re on your way. Samples that are more than 24 hours old are not usable.

If anything is found on the fecal testing that requires treatment, your Petland Warranty will cover the cost (provided your first visit is done within 4 days of adoption).

What to Expect for your First Visit

All Creatures strives to improve the human-animal bond and help your pet liv the longest, healthiest life possible. During your first visit, we will discuss your pet's anticipated lifestyle, nutrition, home environment, and other topics. This appointment can take 30 minutes - 1 hour; sometimes more depending on your previous knowledge and experience in owning a pet.

Our Pet Care Resources contain a wealth of information on owning a new pet - there's a lot to learn and remember!

Our Animal Services page contains information on medical services available at our hospital.

Pets should be up to date on their vaccines at the time of purchase. If your pet is younger than 15 weeks, more vaccines will be needed until they reach this age. A rabies vaccine will be needed for your pet as only a licensed veterinarian may administer this vaccine; Petland cannot administer a rabies vaccine. We will review your pet's medical record from Petland and advise you if, and when, the next set of vaccines is due.

Vaccines are preventative care and are not covered by the 14 day warranty; they are your financial responsibility. You are not required to have vaccines administered to keep the warranty intact.

Puppy & Kitten Packs - Helpful Info & Tips for New Pet Parents

Being a new pet parent can be so hard! All Creatures is here to help guide you with helpful tips and info about being a new furry pet mom or dad. Select the pack below for your type of fur baby to get all our helpful info. If you want to see a list of all the documents in the pack, go to our Pet Care Resources page and choose Dog Care or Cat Care to select individual topics found in these packs. 

Complete Kitten Info Pack

Complete Puppy Info Pack

All Creatures Puppy Talk Videos

If you have a puppy, check out our puppy talk videos on YouTube! Our medical staff go through the most common questions and concerns. 

We will text you within a week of your first visit to share helpful information. We are always here for you to address any concerns or if you need advice. Call our staff or email us a question at staff@allcreaturesanimalhospital.com.